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- import datetime, time
- from django.db import models
- from apps.loon_base_model import BaseModel
- class TicketRecord(BaseModel):
- """
- 工单记录
- """
- title = models.CharField(u'标题', max_length=500, blank=True, default='', help_text="工单的标题")
- workflow_id = models.IntegerField('关联的流程id', help_text='与workflow.Workflow流程关联')
- sn = models.CharField(u'流水号', max_length=25, help_text="工单的流水号")
- state_id = models.IntegerField('当前状态', help_text='与workflow.State关联')
- parent_ticket_id = models.IntegerField('父工单id', default=0, help_text='与ticket.TicketRecord关联')
- parent_ticket_state_id = models.IntegerField('对应父工单状态id', default=0, help_text='与workflow.State关联,子工单是关联到父工单的某个状态下的')
- participant_type_id = models.IntegerField('当前处理人类型', default=0, help_text='0.无处理人,1.个人,2.多人,3.部门,4.角色')
- participant = models.CharField('当前处理人', max_length=1000, default='', blank=True, help_text='可以为空(无处理人的情况,如结束状态)、username\多个username(以,隔开)\部门id\角色id\脚本文件名等')
- relation = models.CharField('工单关联人', max_length=1000, default='', blank=True, help_text='工单流转过程中将保存所有相关的人(包括创建人、曾经的待处理人),用于查询')
- in_add_node = models.BooleanField('加签状态中', default=False, help_text='是否处于加签状态下')
- add_node_man = models.CharField('加签人', max_length=50, default='', blank=True, help_text='加签操作的人,工单当前处理人处理完成后会回到该处理人,当处于加签状态下才有效')
- script_run_last_result = models.BooleanField(u'脚本最后一次执行结果', default=True)
- act_state_id = models.IntegerField('进行状态', default=1, help_text='当前工单的进行状态,详见service.constant_service中定义')
- multi_all_person = models.CharField('全部处理的结果', max_length=1000, default='{}', blank=True, help_text='需要当前状态处理人全部处理时实际的处理结果,json格式')
- class TicketFlowLog(BaseModel):
- """
- 工单流转日志
- """
- ticket_id = models.IntegerField('工单id')
- transition_id = models.IntegerField('流转id', help_text='与worklow.Transition关联, 为0时表示认为干预的操作')
- suggestion = models.CharField('处理意见', max_length=10000, default='', blank=True)
- participant_type_id = models.IntegerField('处理人类型', help_text='见service.constant_service中定义')
- participant = models.CharField('处理人', max_length=50, default='', blank=True)
- state_id = models.IntegerField('当前状态id', default=0, blank=True)
- intervene_type_id = models.IntegerField('干预类型', default=0, help_text='见service.constant_service中定义')
- ticket_data = models.TextField('工单数据', default='', blank=True, help_text='可以用于记录当前表单数据,json格式')
- class TicketCustomField(BaseModel):
- """
- 工单自定义字段, 工单自定义字段实际的值。
- """
- name = models.CharField(u'字段名', max_length=50)
- field_key = models.CharField(u'字段标识', max_length=50)
- ticket_id = models.IntegerField(u'工单id')
- field_type_id = models.IntegerField(u'字段类型', help_text='见service.constant_service中定义')
- char_value = models.CharField('字符串值', max_length=1000, default='', blank=True)
- int_value = models.IntegerField('整形值', default=0, blank=True)
- float_value = models.FloatField('浮点值', default=0.0, blank=True)
- bool_value = models.BooleanField('布尔值', default=False, blank=True)
- # date_value = models.DateField('日期值', default='0001-01-01', blank=True)
- date_value = models.DateField('日期值', default=datetime.datetime.strptime('0001-01-01', "%Y-%m-%d"), blank=True)
- # datetime_value = models.DateTimeField('日期时间值', default='0001-01-01 00:00:00', blank=True)
- datetime_value = models.DateTimeField('日期时间值', default=datetime.datetime.strptime('0001-01-01 00:00:00', '%Y-%m-%d %H:%M:%S'), blank=True)
- # time_value = models.TimeField('时间值', default='00:00:01', blank=True)
- time_value = models.TimeField('时间值', default=datetime.datetime.strptime('00:00:01','%H:%M:%S'), blank=True)
- radio_value = models.CharField('radio值', default='', max_length=50, blank=True)
- checkbox_value = models.CharField('checkbox值', default='', max_length=50, blank=True, help_text='逗号隔开多个选项')
- select_value = models.CharField('下拉列表值', default='', max_length=50, blank=True)
- multi_select_value = models.CharField('多选下拉列表值', default='', max_length=50, blank=True, help_text='逗号隔开多个选项')
- text_value = models.TextField('文本值', default='', blank=True)
- username_value = models.CharField('用户名', max_length=50, default='', blank=True)
- multi_username_value = models.CharField('多选用户名', max_length=1000, default='', blank=True)
- class TicketUser(BaseModel):
- """
- 工单关系人, 用于加速待办工单及关联工单列表查询
- """
- ticket = models.ForeignKey(TicketRecord, to_field='id', db_constraint=False, on_delete=models.DO_NOTHING)
- username = models.CharField('关系人', max_length=100)
- in_process = models.BooleanField('待处理中', default=False)
- worked = models.BooleanField('处理过', default=False)
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