xswitch/conf/insideout/directory/default/1019.xml

<include>
  <user id="1019" mailbox="1019">
    <params>
      <param name="password" value="1234"/>
      <param name="vm-password" value="1019"/>
    </params>
    <variables>
      <variable name="toll_allow" value="domestic,international,local"/>
      <variable name="accountcode" value="1019"/>
      <variable name="user_context" value="default"/>
      <variable name="effective_caller_id_name" value="Ray"/>
      <variable name="effective_caller_id_number" value="1019"/>
<!--      <variable name="effective_caller_id_name" value="like this?"/>
      <variable name="effective_caller_id_number" value="+12345678900"/>-->
      <variable name="callgroup" value="techsupport"/>
    </variables>
  </user>
</include>